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Street Legal Online Shop Terms and Conditions


Street Legal is a New Zealand Registered Company

The name that will appear on your statement will be Street Legal Shoes Ltd


  1. "Customer" means you and all other persons who purchase the products under your Login, and, as the context requires, includes any person browsing Street Legal Online Shop who is not registered to use Street Legal Shopping.
  2. "Delivery Point" means an outside area of the Premises, such as the Customer's front door, or any particular outside area specified by the Customer on a particular Product order form. If the Premises are a multi-level building, the Delivery Point shall be located on the ground floor of such building. For customers who live rural, the delivery point may not be the residence stated.
  3. "Fulfilment Fee" means the fee you as the customer must pay to have your order picked, packed and delivered and may also be referred to as "delivery fee".
  4. "Tax" means goods and services tax chargeable.
  5. "Login" means a Customer's personal email address and password used to access Street Legal Online Shop under that Customer's registration.
  6. "Premises" means the premises at the address specified by the Customer on their registration application, as amended from time to time.
  7. "Products" means the products for sale in Street Legal Online Shop


Use of Street Legal Online Shop subject to terms and conditions

Your access to, and use of, Street Legal Online Shopping is subject to the following terms and conditions. By using Street Legal Online Shop you represent that you have read, understood and accepted these terms and conditions, and agree to be bound by them. Orders placed through Street Legal Online Shop constitute legal offers to purchase, and are capable of being accepted by Street Legal without any further reference to the Customer.


Discretion to accept registration

Street Legal has the absolute discretion to refuse the registration application of a potential Customer for any reason whatsoever.


Discretion to accept orders

Street Legal has the absolute discretion as to whether an order placed on its website is accepted and fulfilled. Street Legal may cancel an order for any reason whatsoever.


Registration and access costs

No costs are payable to register to use Street Legal Online Shop, but Customers are responsible for any costs incurred in using Street Legal Online Shop, including any charges imposed by their Internet service provider.


Suspension or termination

Street Legal Online Shop may, at its absolute discretion, suspend or terminate the ability of any Customer to purchase Products through Street Legal Online Shop for any reason whatsoever.


Customer liable for every order

Customers are liable for every order made under their Login.


Trading hours

An order submitted by a Customer after 12 noon the day before a weekend or public holiday shall not be accepted by Street Legal Online Shop immediately but shall be deemed to have been accepted by Street Legal on the day following the weekend or public holiday (as the case may be).


Security of information

Street Legal Online Shop shall use its reasonable endeavours to prevent any unauthorised entry into Street Legal Online Shop. However, no member of Street Legal will be liable for any direct or indirect damage or loss whatsoever if any third party gains unauthorised access.


Site content

While Street Legal has endeavoured to ensure that the information provided on Street Legal Online Shop is free from error, no member of Street Legal warrants its accuracy, adequacy or completeness, and no member of Street Legal shall be responsible or liable for any error in, or omission from, the information provided on Street Legal Online Shop.

We reserve the right to make changes to the information provided on Street Legal Online Shop at any time and without notice.



The Customer shall pay Street Legal for the Products ordered at the price displayed at the time the order is submitted. No adjustments are made if the price of any Product ordered increases or decreases between the time the order is submitted and the time when that Product is delivered.


Prices and specials available on Street Legal Online Shop may not necessarily be the same as the prices and specials available from Street Legal retail premise. Any prices and specials available in Street Legal Online Shop will only apply to Products purchased through Street Legal Online Shop if those prices or specials are specifically displayed on Street Legal Online Shop, and vice versa.


Street Legal Online Shop may vary the prices of the Products at any time without notice.



The prices of Products are displayed in New Zealand Dollars (NZD).



Product prices displayed include tax.


Product availability

Every effort will be made to fulfil orders placed with Street Legal Online Shop, but no member of Street Legal shall be liable to any person if Street Legal is unable to or declines to supply a Product for any reason whatsoever.


Street Legal Online Shop reserves the right to limit quantities able to be ordered by, or delivered to, Customers. If a Customer's order is reduced in accordance with this clause, the price payable by the Customer for that order will be adjusted accordingly.


Street Legal Online Shop may delay dispatch of orders that exceed reasonable household quantities due to stock availability.


defective Product

Street Legal will refund or replace any product that is defective under the consumer guarantees act.


Product quality

If Street Legal Online Shop agrees that a Product was delivered to a Customer in a damaged or spoiled condition, Street Legal Online Shop shall, at the request of the Customer, replace or refund the value of the relevant Product to the Customer (as at the date on which the Product was originally ordered).

The original product must be returned to Street Legal within 10 days of receiving the damaged or spoiled goods.


Method of Payment

Customers must pay Street Legal Online Shop for the products purchased by Visa or Mastercard.  Street Legal Online Shop does not accept EFTPOS, cash, cheque, or any other form of payment. 


Payment by credit card

If a Customer's credit card is declined by its financial institution, delivery of the relevant order will not be made.


Street Legal reserves the right to refuse to accept payment from any particular Customer by credit card for any reason whatsoever.



If a Customer is invoiced an incorrect amount for any Product ordered, Street Legal shall be paid by, or refund to, the Customer the necessary adjustment amount to reflect the correct amount which should have been invoiced.


Change to payment policy

Street Legal may change at any time the way in which a Customer pays for Products, and any change will be notified to the Customer prior to the change coming into effect.


Shipping and delivery

New Zealand: Free shipping within New Zealand (First delivery, and delivery for up to 1 exchange). All items are usually shipped within 24 hours from payment being received. You will be notified by email if there are any delays. Fast Couriers aim to delivery within 1-3 working days.

Rest of World: International orders generally will be delivered in 1-2 weeks via post (M-F, excluding statutory holidays). Tracking is unavailable for international orders. Additional shipping rates apply: Australia NZ$15. Rest of World NZ$25.


Delivery and liability

Deliveries will be made to the Delivery Point. If the courier brings the Products inside the Premises, beyond the Delivery Point, at the request of the Customer, or other person accepting delivery of the Products on behalf of the Customer, whether on any particular occasion or pursuant to a standing instruction or request, no member of Street Legal shall be liable for any direct or indirect damage or loss (including in negligence) suffered by the Customer or any third party in doing so. In addition, the Customer indemnifies each member of Street Legal for any direct or indirect damage or loss (including in negligence) that that member incurs in connection with any third party claim arising out of or in connection with any deliveries brought beyond the Delivery Point.


Street Legal shall be entitled to assume that any person accepting delivery of the Products is authorised to do so on behalf of the Customer.


Delays to delivery

Notwithstanding any other term, no member of Street Legal shall be liable for failure to deliver on a timely basis, whether the delay has been due to causes beyond the control of Street Legal or otherwise.

If Street Legal considers that the delivery of a Customer's order is likely to be substantially delayed, Street Legal may, but shall not be obliged to, contact the Customer to arrange an alternative delivery timeframe. If that timeframe is unacceptable to the Customer, the Customer may cancel the order, without incurring any fee for doing so.


Accessibility and safety

Street Legal's chosen courier is Fastways.


Customers shall ensure that their Delivery Point is easily accessible to Street Legal chosen couriers, and that it is safe for those couriers to enter the Customer's premises in order to complete the delivery. If in the courier's opinion the Delivery Point is not easily accessible for example due to dogs being loose, or it is unsafe to deliver the Products, the delivery will not be made, and the Customer will be contacted to make alternative arrangements. Street Legal reserves the right to charge Customers an additional fulfilment fee in respect of any deliveries repeated in accordance with this clause. If alternative arrangements acceptable to Street Legal are not reached, the Customer will be deemed to have cancelled the order and may incur a Cancellation Fee. If the goods perish due to none delivery under this clause Street Legal will not be responsible.


Change of address

The Customer shall notify Street Legal immediately of a change to its delivery address.


Delivery deemed to have taken place

If no person is present at the Delivery Point at the time of delivery, or the Customer or any other person fails or refuses to take delivery of the Products, the Products will be left at the Delivery Point and be deemed to have been delivered at that point in time.


Incorrectly or undelivered Products

If any Product delivered does not correspond with a Product ordered, the Customer may:


(a) keep the incorrectly-delivered Product, in which case no adjustment will be made to the payment due from the Customer for the order containing the incorrect Product; or


(b) reject the incorrectly-delivered Product, in which case Street Legal will, at the request of the Customer, either replace that Product with the Product that was originally ordered, or refund the value of the Product that was originally ordered (as at the date on which the Product was ordered).


If a Customer chooses to reject an incorrectly-delivered Product in accordance with sub-clause (b), Street Legal reserves the right to collect the incorrectly-delivered Product from the Customer. If the Customer is unable, or refuses, to deliver up the Product when requested, Street Legal reserves the right to charge the Customer for that Product.


Variation/cancellation of order

The Customer may vary or cancel the order up to the point in time that Street Legal has commenced packing the order by contacting Street Legal.


Property and risk of Products

Property and risk in the Products shall pass to the Customer on delivery to the Delivery Point. No liability will be accepted on behalf of Street Legal for any spoiled or perished goods after delivery.





CONDITIONS: in addition to your rights under the Consumer Guarantees Act 

  1. Full priced Product may be returned for a refund or exchanged for a product of equal or lesser value. A partial refund can be arranged when exchanging for a product with a lesser value to the original purchase. 
  2. Sale Products, those that are discounted from their original retail price can not be refunded, but can usually be exchanged for an e-voucher or alternate product of equal or lesser value, unless the item is on Final Sale which is strictly non exchangeableA partial e-voucher will be issued when exchanging for a product with a lessevalue to the original purchase.
  3. All returns must be back in store within 10 days or they will be rejected. A proof of tracking may be required should shoes not turn up within this time frame.
  4. Product must be in its original packaging and original condition.
  5. Delivery for exchanges with New Zealand is free first time, any exchanges afterward will incur a $10 postage fee.
  6. International exchanges will be asked to pay their international shipping rate per exchange.
  7. Notification of refund, e-voucher, or exchange is issued via email once shoes are returned correctly. E-vouchers are Valid for 6 months.

If you have any doubts about sizing please don't hesitate to contact us first.


RETURN ADDRESS: Also provided on the packing slip.

Street Legal, Shop 9 Westfield Mall, 129 Riccarton Road, Christchurch 8041, New Zealand.





The Customer shall keep their Login details safe and confidential at all times.



All representations, terms, warranties, guarantees, or conditions whether implied by statute, common law or custom of the trade or otherwise, including, but not limited to, implied warranties, guarantees or conditions of merchantability and/or fitness for a particular purpose, tolerance to any conditions or similarity to sample are excluded to the fullest extent permitted by law. The Customer acknowledges that the Customer does not rely on any representation or statement made by or on behalf of any member of Street Legal other than the express provisions of these terms and conditions. The Customer shall ensure that the Products are not used for any purpose for which they are not suitable and shall be responsible for using all necessary skill and care in handling and using the Products. The Customer expressly acknowledges and agrees that no member of Street Legal assumes any obligation or liability for any advice given, and that all such Products are accepted by the Customer entirely at the Customer's risk.



Product liability

The liability of Street Legal whether in contract, tort or otherwise for any loss, damage or injury arising directly or indirectly from any defect in, or non-compliance of, a Product or any other breach of Street Legal s' obligations hereunder shall not in any event exceed an amount equivalent to the price of the relevant Product.


No liability for indirect loss

No member of Street Legal shall be liable for any consequential, indirect or special damage or loss of any kind whatsoever arising from or in relation to the Customer's use of, or inability to use, Street Legal Online Shop, or the delivery or failure to deliver any Products.



Notwithstanding any other term, the Customer agrees to indemnify each member of Street Legal against all liabilities, losses, claims and expenses suffered or incurred by that member, and all claims and demands made against any member of Street Legal, arising directly or indirectly out of the Customer's use of Street Legal Online Shopping, any breach of these terms and conditions, or the delivery or failure to deliver any Products.



All right, title and interest in all Intellectual Property in all concepts, systems, written, graphic and other material relating to Street Legal Online Shop and its contents is owned by, and shall at all times remain the exclusive property of, Street Legal, its licensors and the providers of any other products and services accessible through Street Legal Online Shop, and is protected by New Zealand and international law. Nothing in these terms and conditions shall constitute any licence of intellectual property rights to the Customer.



If the performance by Street Legal of its obligations under these terms and conditions is prevented by reason of "force majeure" (which shall include prevention occasioned by fire, casualty, accident, act of God, natural disaster, any law, order, proclamation, regulation, demand or requirement of any government or government agency, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of Products or raw materials, delay in transit, electricity or communications failures, or other causes whatsoever (whether similar to the foregoing or not) beyond the reasonable control of Street Legal) Street Legal shall be excused from such performance to the extent of such prevention.

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