While we endeavour to fulfill every order, under rare circumstances Street Legal Online Shop has the absolute discretion to cancel and refund orders.
Street Legal Online Shop reserves the right to limit quantities able to be ordered by, or delivered to customers.
Street Legal Online Shop may, at its absolute discretion, suspend or terminate the ability of any customer to purchase products through Street Legal Online Shop.
Customers are liable for every order made under their Login and shall keep their Login details safe and confidential at all times.
We reserve the right to make changes to the information provided on Street Legal Online Shop at any time and without notice.
Prices are shown in New Zealand Dollars (NZD). Prices include tax (15% GST).
Prices of products may change at any time without notice. The customer shall pay Street Legal for the products ordered at the price displayed at the time the order is submitted.
On rare occasions prices and specials available on Street Legal Online Shop may not be the same as the prices and specials available from Street Legal retail premises.
Customers must pay Street Legal Online Shop for the products purchased by Visa, Mastercard or LayBuy. Street Legal Online Shop does not accept EFTPOS, cash, cheque, or any other form of payment.
Street Legal reserves the right to refuse to accept payment from any particular customer for any reason whatsoever.
NEW ZEALAND (EXCLUDING GREAT BARRIER ISLAND):
1. Delivery within in New Zealand is FREE.
2. Expected delivery 2-5 working days.
3. Delivery is tracked through PBT Couriers.
4. We are unable to courier to PO Boxes.
5. If your order does not arrive within 5 working days from time of dispatch, please contact us.
INTERNATIONAL AND GREAT BARRIER ISLAND:
1. Additional shipping rates apply: Australia NZ$15. Great Barrier Island and Rest of World NZ$25 (applies automatically at checkout).
2. Expected delivery 2-3 weeks, some countries may take longer.
3. Delivery will be by NZ Post, tracking is unavailable.
4. We are unable to courier to PO Boxes.
5. If your order does not arrive within 3 weeks from time of dispatch, please contact us.
DELIVERY AND LIABILITY
Street Legal shall be entitled to assume that any person accepting delivery of the products is authorised to do so on behalf of the customer.
If no person is present at the delivery point at the time of delivery, the product may be returned to a PBT warehouse awaiting re-delivery and the customer is responsible for ensuring the final delivery of the product.
Property and risk in the products shall pass to the customer on delivery.
DELAYS TO DELIVERY
If Street Legal considers that the delivery of a customer's order is likely to be substantially delayed, Street Legal may contact the customer to arrange an alternative delivery time frame. If that time frame is unacceptable to the customer, the customer may cancel the order, without incurring any fee for doing so.
INCORRECTLY DELIVERED PRODUCTS
If any product delivered does not correspond with a product ordered, the customer may reject the product, in which case Street Legal will replace or refund the value of the product that was originally ordered. In this circumstance Street Legal reserves the right to collect the incorrectly-delivered product from the customer. If the customer is unable, or refuses to deliver up the product when requested, Street Legal reserves the right to charge the customer for that product.
We're sorry if you have an issue with your purchase. Street Legal will endeavor to first repair, or in some circumstances replace or refund any product that is defective under the Consumer Guarantees Act.
If Street Legal Online Shop agrees that a product was delivered to a customer in a damaged or spoiled condition Street Legal Online Shop shall, at the request of the customer, replace or refund the value of the product and compensation shall not in any event exceed an amount equivalent to the price of the relevant product. Street Legal must be made aware immediately.
The customer shall ensure that the products are not used for any purpose for which they are not suitable and shall be responsible for using all necessary skill and care in handling and using the products.
VARIATION/CANCELLATION OF ORDER
The customer may vary or cancel the order up to the point in time that Street Legal has commenced packing the order by contacting Street Legal.
The customer shall notify Street Legal immediately of a change to its delivery address.
*THIS RETURN POLICY APPLIES TO ONLINE STORE PURCHASES ONLY*
In addition to your rights under the Consumer Guarantees Act:
Full priced products may be returned for a refund in accordance with the following conditions:
Sale products may only be exchanged for an e-voucher valid 6 months in accordance with the following conditions:
1. All returns must be back in store within 10 days at your own expense. Proof of tracking is recommended.
2. Product must be in its original packaging and original condition.
3. Delivery to you for exchanges within New Zealand is free first time, any exchanges afterward will cost $10 postage.
4. International exchanges will be asked to pay their international shipping rate per exchange.
Please bring your return into one of our stores or send to the return address provided on your Returns Slip:
Shop 9 Westfield Mall,
129 Riccarton Road,
All right, title and interest in all Intellectual Property in all concepts, systems, written, graphic and other material relating to Street Legal Online Shop and its contents is owned by, and shall at all times remain the exclusive property of Street Legal, its licensors and the providers of any other products and services accessible through Street Legal Online Shop, and is protected by New Zealand and international law. Nothing in these terms and conditions shall constitute any licence of intellectual property rights to the customer.
If the performance by Street Legal of its obligations under these terms and conditions is prevented by reason of "force majeure" (which shall include prevention occasioned by fire, casualty, accident, act of God, natural disaster, any law, order, proclamation, regulation, demand or requirement of any government or government agency, strikes, labour disputes, shortage of labour or lack of skilled labour, shortage or unavailability of products or raw materials, delay in transit, electricity or communications failures, or other causes whatsoever (whether similar to the foregoing or not) beyond the reasonable control of Street Legal) Street Legal shall be excused from such performance to the extent of such prevention.